Includes bibliographical references and index
The traditional approaches to marketing services leads to ineffective results. New approaches based upon understanding interactions among the employees and customers are essential. This understanding must then be related to the intangible benefits an...
View of Walter Dorsey, an African American, with his two daughters and a young man in front of the doorway of his grocery store at 900 8th Ave., Helena, Montana.
View of St. Helena Cathedral, Helena, Montana, showing the front (west) and south side of the building.
Group portrait of African American women's cultural group staging pageant at the Galen Building, Helena, Montana, including: Julia Palmer, Alice Fisher, Emma Dorsey, Marie Baker, Corrine Souls, Almira Kelly, Charlene Kelly, Inez Williams, Etta Bowles...
View of a group of recent Army recruits to serve in World War I marching in a parade through downtown Helena, Montana, on Main Street. A group of at least nine women, possibly nursing recruits, and several men carry a large American flag at the front...
View of scaffolding and cranes around a partially finished building, two men standing to the left.
Mode of access: Internet.